User Guide PhoneSheriff

Online Documentation for PhoneSheriff

User Guide PhoneSheriff

PhoneSheriff - User Guide
Below is the online documentation for PhoneSheriff For additional help, see our frequently asked questions. Platform: Android / BlackBerry / iPhone / iPad and Android tablets
PhoneSheriff Parental Control Software
© 2007-2017 Retina-X Studios, LLC.

NOTE: This User Guide is for the standard edition of PhoneSheriff.

Complete Overview

Phone and Tablet Requirements

See Operating System Requirements

Internet Connection Requirements

Carrier which allows the use of unrestricted GPRS (almost every carrier) The inserted SIM card's account must have Internet access enabled.

Click a link in the outline below to learn more about that phase of the process.

THREE BASIC STEPS TO SETUP AND USAGE OF PHONESHERIFF

  1. Register your account to make your username and password.
  2. Install PhoneSheriff directly to your device and launch the program.
  3. Login to your account after 60 minutes to view logs. Check logs anytime.

Step 1. Register Your Account - [Details]

After ordering PhoneSheriff you will instantly receive an email containing your registration code.

If you have already registered using a trial account:

Click the "Add License" page after you login. Then click the Add License page. Copy and paste your registration code to the field to avoid typos. Make sure there are no spaces at the beginning or end of your registration code. Once you successfully add your license, click MY DEVICES and click RENEW for your device to apply the registration code.

If you have never created a PhoneSheriff account:

You will now need to create your username and password by registering. To register, please click on the link below to go to the Registration page:

Click Here To Continue To The PhoneSheriff Registration Page

After you create your account, click the "Add License" page after you login. Then click the Add License page. Copy and paste your registration code to the field to avoid typos. Make sure there are no spaces at the beginning or end of your registration code. Once you successfully add your license, proceed to Step 2.

To use the trial, go to the registration page and register your account. Without a purchased license key your account will expire after 7 days.

Step 2. Install PhoneSheriff - [Details]

Now it's time to install the software. You will download and install PhoneSheriff directly onto the device you will provide your child. Go to the appropriate installation instructions page for your operating system. These pages are located inside your PhoneSheriff online account.

Each operating system has different instructions for installing the software. iPhone, Android, BlackBerry.

Step 3. Login to View Logs - [Details]

After you have installed the software you can login SECURELY to your account to view logs anytime. Please allow up to a few hours after installing for logs to show up the first time. Usually the first logs show up after one hour.

Registering Your Account

Now that you know a little more about how the process works we will describe each step in more detail. Let's begin by registering your account as described below.

If you have never created a PhoneSheriff account:

You will now need to create your username and password by registering. By registering your account you will create your username and password. To register, please click on the link below to go to the Registration page:

Click Here To Continue To The PhoneSheriff Registration Page

After you have reached the Registration page, input information into the following fields. Your password may contain numbers, letters and special characters, but no spaces. Both the username and password MUST contain between 4 - 10 characters each. Paste your registration code to the appropriate box. You must agree to the legal requirements on the registration page. Then click SUBMIT.

Login Information

Enter a username / password you wish to use.Must conatin between 4 - 10 characters each.

Registration Number

Copy and Paste the registration number from your order email.

Support Email Address

Enter your email address in case we need to email you updates.

Legal Requirements

You must check the box to agree to the PhoneSheriff Legal Requirements.

After you have completed all fields, click SUBMIT to create your account.

Installing The Software

Now that you have registered your account, it's time to install PhoneSheriff onto your phone or tablet that you intend to monitor. The steps for installation vary depending on which operating system your device is running. To find the steps for your device, simply click your operating system from the list below.

Not sure which version operating system you have?
  • On Windows Mobile devices, go to: Start > Settings > About.
  • On Symbian OS devices, go to: Menu > Applications/Tools > About.
  • On iPhone devices (3G, 3GS & 4), go to: Settings > General > About.
  • On BlackBerry devices, go to: Settings > Options > About.
  • On Android devices, go to: Settings > About Phone.

Online Control Panel

Logging Into Your SECURE Account

When you are ready to login to your account to check logs, go to the login page on this website . Or you can use the dedicated login site. Be sure to enter your username and password EXACTLY as you did upon account creation. Your username and password are case-sensitive.

Inside Your Account

Once you are inside your account, your screen will look something like the one below. Inside your account there are multiple links. Each link will bring up either a different log type or an administration function, such as deleting logs, changing passwords, support, etc..

inside account

Information

This is where you view all activities. You can select which log type you would like to view, clear all your logs, change your password or logout..

The menu at the top of the online control panel also contains links to some of the most commonly used commands.

Log Viewers

Each type of log is saved into a separate section for your convenience. All log viewer pages work the same. They are all sorted chronologically, with the newest information showing first. Every log is timestamped and sorted in this manner.

Deleting Logs

The log files within each viewer page can be deleted by clicking the checkboxes for items you wish to delete, then just click Delete. Additionally you can choose to clear ALL logs by clicking the appropriate link in the Information section of the left menu. Only erase logs if you are sure you want them erased. They cannot be recovered.

*** NOTE: All logs are subject to deletion after thirty (30) days. ***

Change Password

Changing your password should only be done when you can also change it on the device. To change your password, go to your online control panel and click the Change Password link in the Information section on the left. Insert the appropriate fields and click submit. Your password will then be changed. Then, bring up the PhoneSheriff interface on your device. Change the password in the program to your new password.

Removing the Software

You can find the removal instructions for each operating system in their installation instructions at the bottom of that guide.

Additional Help

For additional help, please see our Frequently Asked Questions. If you need to contact us please Submit a Support Ticket.

Support Options

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Device Requirements

Compatible Android, BlackBerry, iPhone, iPad or Android tablet.

GPS tracking requires GPS enabled device.
Compatibility Details

Compatible Phone Carriers

Any GSM or CDMA carrier. Includes T-Mobile, Sprint, O2, Orange, Verizon, Alltel, AT&T and most others.

More Info

What people are saying about us

No issues whatsoever with this product. Once installed it runs flawlessly. H.D.
I have been pleased with the service/tech support. Barry